All accommodations include private secure entrances, private full baths with complete amenities, hair dryers, bath robes, irons and ironing board, Cable TV/VCR/DVD, refrigerator, mini-bar, beverage set up, housekeeping, in-room coffee/tea service, flashlights, heat, and welcome candies.  Please refer to individual accommodation for complete details.  Guest House at Pali Uli is a "non-hosted facility and offers FREE unlimited use of high speed broadband 24/7and FREE bagged ice is available 24/7 both located at the Aloha Place- Inn of Volcano where you checked-in.  The Guest House at Pali Uli offers a library and FREE video library with well over 500 selections from which to choose from.   The Lava Rock Fireplace is available for use 24/7 and is stocked with kindling and firewood on a daily basis for your utmost enjoyment.  Our promise is to provide the utmost in privacy during your stay, in addition to your comfort.  However, while we are not always able to greet you upon your arrival, we are but a short distance away should you require any special needs or assistance and are available 24/7 on our "after hours" phone numbers.

Check-In- 3:00 p.m.    Guest House at Pali Uli is a  Self-Check-In  facility.  Instructions will be provided upon confirmation of your reservation.

Express Check-Out- 11:00 a.m.    A late check-out of 12pm may be arranged without a fee by notifying the office in advance.

Reservation Policy - All reservations are confirmed with a deposit equal to 100% of your stay payable by Visa/Master Card. Should there be a need to change dates on your reservation, we ask that these be done by email using guesthouse@stayvolcano.com or FAX your changes to (808) 985-7349.  Any changes will incur a $20.00 service fee.  All date changes are subject to availability with accommodation and length of stay valid for the duration of the reservation.  If a change in accommodation is necessary additional charges may apply for an upgrade. Guest House at Pali Uli reserves the right to provide guests an equal or superior quality accommodation, without notice, for one night reservations.

Upon receipt of your cancellation you will be provided with a cancellation number, any refunds receipt or charges as applicable, and a cancellation letter. This information will be sent in the format from which we receive your cancellation.  Phone messages will NOT be accepted. Failure to provide proper notice will possibly incur additional charges. 

No Shoes Policy -  We ask the courtesy from all of our house guests to please remove your shoes before entering our "hale" (home) as it is an island custom and a matter of respect.

Non-Smoking Policy - Guest House at Pali Uli  is pleased to provide a smoke-free environment in all guestrooms and public areas. Smoking in a guestroom will result in a charge of $250 being applied to your account. This fee will be used to restore the original air quality level.